Shipping policy

Delivery costs are calculated at checkout based on your location and the size/weight of your order.

Standard Delivery

• Currently available to Brisbane and Gold Coast regions.
• Tracking number provided. 
• In-stock décor and small accessories: 3–7 business days.
  
• Stone plinths, furniture and larger items: 7–10 business days via specialised carriers.
  
• Regional and remote areas: Additional time may apply depending on accessibility.

You will receive tracking updates once your order has been dispatched. Recipient's signature is required at delivery. 

White Glove Delivery

• Recommended for marble, travertine and heavier pieces to ensure safe handling.
• Select Metro areas. Availability varies by postcode and will be confirmed after checkout.
• Tracking number provided.
  
• Stone plinths, furniture and larger items: 7–10 business days via specialised carriers.
  
• Premium service includes room placement and packaging removal.

For made-to-order and customised items, our team will provide an estimated timeframe after consultation.